Reference

Your Agreement with daka88 Starts Here

These terms set out the rules that apply to your daka88 account — how it works, what we expect from you, and what you can expect from us.

Account eligibility rulesbKash, Nagad, Rocket deposit termsFair use and account conductHow disputes are handled
daka88 Your Agreement with daka88 Starts Here
HOW WE HOLD YOUR DATA

Account Security and How We Handle Your Information

Your account data and wallet details are stored under industry-standard encryption. We do not share your bKash, Nagad, or Rocket account numbers with third parties beyond what is required to process your transactions. You can request a copy of your account data or ask us to close your account at any time by contacting support — see the contact paths above. Session activity is logged for fraud prevention and to verify transaction histories if a dispute is raised.

Data Retention We keep transaction records and account activity logs for as long as required by applicable law and our internal audit process. You may request access to your own records via support.
Account Security Your account is tied to your registered mobile number. Login requires OTP verification. Never share your OTP with anyone — our team will never ask for it.
Wallet Verification Withdrawals are matched against the wallet name on your account registration. Mismatched names pause the transaction until identity is confirmed through support.
Terms Change Notice Material changes to these terms are communicated via your account notification panel before they take effect. You decide whether to accept them or close your account.
TERMS SUPPORT CONTACT

Questions About These Terms

If any part of these terms is unclear or you need to raise an account issue related to them, our support team handles these queries directly. You can reach us through live chat inside your account, by email, or through our help page. For wallet-linked disputes — a bKash deposit not reflected, a Nagad withdrawal held in review — include your transaction reference number when you contact us so we can trace it without delay.

Live Chat Open your account, tap the chat icon, and connect with our support team. Fastest path for active account and wallet queries during staffed hours.
Email Support Send your query and account details to our support address listed in the help section. We respond to terms and account questions by the next business day.
Help Centre Our help page covers common terms questions — wallet eligibility, account conduct rules, and what happens if a transaction is flagged for review.

Common Questions About Your Account Terms

These questions come up regularly when people read through the terms for the first time. If yours is not here, contact support through live chat or email.

Account eligibility depends on your age as defined by your local law and whether your region is supported. We do not accept accounts from regions where access is restricted by local regulation.

No. Your deposit wallet must be registered in the same name as your daka88 account. Sending from another person's bKash, Nagad, or Rocket account will cause the deposit to be held pending verification.

Breaches of fair use — including duplicate accounts, fraudulent transactions, or abuse of promotional terms — may result in account suspension and forfeiture of pending balances under the terms you accepted.

Contact our support team via live chat or email with your registered mobile number. We will provide your transaction records and the version of terms active on your account within a reasonable period.

We give advance notice via your account panel before any material change takes effect. Minor clarifications may be updated without prior notice, but changes that affect your rights or wallet rules always come with a notice period.

The governing law is stated in the full terms document accessible from your account. Access and enforceability also depend on your local jurisdiction — these terms do not override local law where you are located.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.